Starting a New Project with an Existing Camera

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These guidelines are designed to provide information on best practices for successfully managing your Sensera Systems camera assets during periods of transition; new projects that will be using an existing camera or when projects are ending.

By taking the steps outlined below, you can trust that:

  • No project media will be lost or mixed in with other project media
  • All previous projects will be archived for future access through SiteCloud
  • All current projects will have the correct media (nothing remaining from the previous project
  • All current projects will have the correct contact and project information
  • All public pages will display the correct project

 

STARTING A NEW PROJECT WITH AN EXISTING CAMERA: 

When you are ready to deploy a camera to a new project, please follow these steps:

  1. Contact our Customer Experience team to advise that you would like to restart service on a camera. Please include the serial number and effective date.
  2. Login into sitecloud.senserasystems.com to verify that the previous project was archived. If there is any media in the Captured Images Pane, please refer to step #2 in the “At the End of a Project” section above before making changes to the camera settings.
  3. Once the service plan is active and the camera is live, enable or update the feature settings including contacts for any alerts and notifications.
  4. Be sure to click on the Public Access button during feature configuration of your new active camera/project in order to create a new public linkmceclip1.png
  5. Because you archived the previous project, you should not see any URLs within the “Enable Camera Page ” section of the Configure Camera window.
  6. Once configured, you will be prompted to enter the name and other information about the new project under Public Access on the SITES page.
    mceclip2.png

NOTE: Should there be an existing URL, please contact Customer Experience for assistance.

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