KNOWLEDGE BASE

Managing Cameras

Generic selectors
Exact matches only
Search in title
Search in content

Turning on Camera Status Alerts

Log into SiteCloud. On the VIEW page, click on the Tools icon. Click on Configure Camera. Click the checkbox for Receive Camera Status Alerts. Enter up to 3 emails and/or mobile phone numbers of those that should be contacted. (Standard text messaging

Read More »

Deregistering a Camera

Log into SiteCloud. On the VIEW page, click on the Tools icon. Click on Configure Camera. Click on the Deregister Button. Click on Yes to confirm that you want to remove the camera from your account.

Read More »

Resetting Your Camera to Factory Defaults

Log into SiteCloud. On the VIEW page, click on the Tools icon. Click on Configure Camera. Click on Reset to Factory Defaults. Confirm that deleting all the pictures, video, and settings will be ok by clicking Yes. Click Save Changes.

Read More »

Changing a Camera’s Project Site

Log into SiteCloud. On the VIEW page, click on the Tools icon. NOTE: This can be accessed on the ARCHIVE page for previous projects as well. Click on Configure Camera. Update the Site: If the camera is moving to an existing site,

Read More »

Updating the Camera’s Time Zone

Log into SiteCloud. On the VIEW page, click on the Tools icon. NOTE: This can be accessed on the ARCHIVE page for previous projects as well. Click on Configure Camera. Select the new Time Zone from the dropdown. Click Save Changes.

Read More »

Technical Support

support@senserasystems.com
(800) 657-0437 x2

Setup & Training

success@senserasystems.com
(800) 657-0437 x118

Schedule Training

Schedule your training with the form below!

Support Index